Effective Date: January 30, 2025
Arora lens ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or otherwise interact with us.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Such as your name, email address (e.g., farabdeep@aroralens.co.uk), phone number (e.g., 07539153638), and postal address (e.g., 66 Windermere House, 400 Summerwood Road, London, TW7 7QT, UK) when you inquire about our work or availability.
- Usage Data: Information about how you use our website and services, such as your IP address, browser type, operating system, and the pages you visit.
- Other Information: Any other information you choose to provide to us, such as through contact forms or email correspondence.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide you with information about our services.
- To personalize your experience and improve our website and services.
- To send you marketing communications, such as newsletters or promotional offers (you can opt out at any time).
- To comply with applicable laws and regulations.
How We Share Your Information
We may share your personal information with the following types of third parties:
- Service Providers: Such as website hosting providers, email marketing providers, and payment processors.
- Business Partners: With whom we collaborate to provide services to you.
- Legal Authorities: If required by law or legal process.
Your Rights
You have the following rights with respect to your personal information:
- The right to access your personal information.
- The right to correct your personal information.
- The right to delete your personal information.
- The right to object to the processing of your personal information.
- The right to withdraw your consent to the processing of your personal information.
To exercise these rights, please contact us at farabdeep@aroralens.co.uk.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" above.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Arora lens
66 Windermere House, 400 Summerwood Road, London, TW7 7QT, UK
farabdeep@aroralens.co.uk
07539153638
Important Considerations and Disclaimer:
- GDPR/UK GDPR: If you have clients in the European Union (EU) or the United Kingdom (UK), you must comply with the General Data Protection Regulation (GDPR) and the UK GDPR, respectively. This policy provides a basic framework, but you'll need to ensure it fully addresses GDPR/UK GDPR requirements (e.g., lawful basis for processing, data retention periods, data transfer mechanisms).
- Cookies: If your website uses cookies or similar tracking technologies, you need to disclose this in your privacy policy and provide users with the option to consent to their use.
- Third-Party Links: If your website contains links to third-party websites, you are not responsible for their privacy practices.
- Children's Privacy: If you knowingly collect information from children, you need to comply with the Children's Online Privacy Protection Act (COPPA).
- Legal Advice: This is a sample policy only and should not be considered legal advice. You should consult with an attorney to ensure your privacy policy complies with all applicable laws and regulations.
I will run some searches to help me tailor these even more.
Okay, based on the search results, here are some refinements to the privacy policy, focusing on clarity, user rights, and GDPR/UK GDPR compliance (while still emphasizing the need for legal review):
Key Improvements Based on Searches:
- Lawful Basis for Processing (GDPR/UK GDPR): Explicitly state the lawful basis for processing personal data (e.g., consent, contract, legitimate interests).
- Data Retention: Specify how long you will keep personal data and the criteria used to determine the retention period.
- Data Transfers: If you transfer data outside the UK or EEA, explain the safeguards in place (e.g., Standard Contractual Clauses).
- Right to Lodge a Complaint: Inform users of their right to lodge a complaint with a supervisory authority.
- Contact Details for Data Protection Officer (if applicable): If you are required to have a DPO, provide their contact information.
Revised Sections (incorporating the above):
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide you with information about our services (Lawful basis: Legitimate Interests - providing information requested by potential clients).
- To personalize your experience and improve our website and services (Lawful basis: Legitimate Interests - improving our services and user experience).
- To send you marketing communications, such as newsletters or promotional offers (Lawful basis: Consent - we will only send these if you have explicitly consented to receive them, and you can opt out at any time).
- To fulfil our contractual obligations to you (Lawful basis: Contract - if you become a client).
- To comply with applicable laws and regulations (Lawful basis: Legal Obligation).
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of our relationship with you.
- The nature of the personal information.
- Legal or regulatory requirements.
- Whether the data is needed to defend or bring legal claims.
Typically, we will retain contact information from inquiries for [e.g., 2 years] unless you become a client, in which case we will retain it for [e.g., 7 years] to comply with accounting and tax regulations.
Data Transfers
[Include this section only if you transfer data outside the UK/EEA]
Your personal information may be transferred to and processed in countries outside the United Kingdom and the European Economic Area (EEA) that may not have data protection laws equivalent to those in the UK/EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Where we transfer your data to countries outside the UK/EEA, we will rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Your Rights
You have the following rights with respect to your personal information:
- The right to access your personal information.
- The right to correct your personal information.
- The right to delete your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability (to receive your data in a structured, commonly used, and machine-readable format).
- The right to withdraw your consent at any time (where processing is based on consent).
- The right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK, or your local data protection authority.
To exercise these rights, please contact us at farabdeep@aroralens.co.uk.